Please see if any of the questions below are relevant to you, or, you can ask us your own question. To do so, please click 'Ask another question' at the bottom of the page.

Question:
When I try to click on an ARCHEION Stock Book form which is not active, nothing happens and the form remains disabled. What do I do?

Answer:
This is a known glitch in Windows® and is very easy to solve. Rather than trying to click on the form itself using the mouse, click on its icon in the task bar located at the bottom of your screen. The form will now become active.

Questions:

• Are you planning to release a Macintosh® version of your products?
   
• Is there any way that I can access my Stock Book remotely using my laptop (e.g., whilst I’m at an art fair)?
   
• When I schedule a Stock Book backup to take place, no backups are actually made. Why?
   
• When I try to click on an ARCHEION Stock Book form which is not active, nothing happens and the form remains disabled. What do I do?
   
• Whenever I try to generate an invoice or receipt, an automation error occurs. How can I resolve this?
   
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